Sign up for a Fairmarkit Case Management account to create, review, and reply to support requests with the Fairmarkit support team.
When you submit a support request to Fairmarkit, you will receive an email acknowledging creation and receipt of your request.
Click on the link in the email to be taken to the login screen where you can view your request.
Click on the “Get a password” link to create your password within our case management system.
Enter the email address from which your request was submitted in order to have a password creation email sent to you.
You will receive an email to create your password for your new account.
Click on the link in the email to create your password.
You will be taken to a page where you can enter in your name and create your password.
Once logged in, click on your name and select “My activities” to see the tickets you have submitted and review their status.
Then, click on the subject of your request to see the history of the request and make any necessary updates.
Here you can add new comments and attach files to help aid in the resolution of your request by typing into the “Add to conversation” field.
Once you have completed your comments, click the “Submit” button to relay this information to Fairmarkit support.
Please don't hesitate to reach out to us at email@example.com if there are any questions.