As a vendor, you can communicate directly with the buyer through the request form using the Questions for Buyer chat feature.
From the email you receive for the request, click on the View Details button to access the request form directly.
Once on the request form, scroll to the bottom of the page to access the Questions for Buyer chat feature.
Type your message into the Say something... field, then click the Send button at the end of the field to notify the buyer of your message.
When the buyer replies, you will receive an email notification that will return you to the request form to review their response. If you have a Fairmarkit Vendor Portal account, you can also see your messages there, as well as set up Desktop Notifications. Learn more about this in our article on the Fairmarkit Vendor Portal.
Please do not hesitate to reach out to us at email@example.com if you have any questions.